In the case that the customer uses a different transport company will not bear the cost of the transport. does not guarantee safety and security of the products that are returned via other transport companies, with the exception of the transport company that we have indicated in STEP 2.
You can either use the provided packaging or any other kind of packaging.Ĭommunicate by phone with the local offices of the courier that we've suggested as to arrange receipt of the return package. Prepare your return package and seal it carefuly, so that the content is protected. In case of change of products, we will ask for new codes that you want to receive. (If you wish a refund ignore the next step).
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When you contact us, we will provide further info on how to return the package to us. For your convenience, please have your order number available. The product is returned only after contacting and by following these steps:Ĭontact us through your customer account at, by phone at + 082 or by email:, stating your request.
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